Sewa Setu Assam Portal: Services List, Login & Registration

The Government of Assam has launched Sewa Setu as a single-window portal to provide all citizen-centric services digitally. From land revenue payments (e-Khajana) and birth certificates to pension applications and driver's licenses, everything is integrated here.

Here is a complete overview of the Sewa Setu portal, how to register using the MeriPehchan portal, and the list of key services available.

What is Sewa Setu?

Sewa Setu (meaning "Service Bridge" in Hindi/Assamese) is the Assam Government's flagship unified portal for citizen services. It was designed to replace the fragmented system where citizens had to visit multiple department-specific websites and offices to avail government services.

With Sewa Setu, a single registered account gives you access to over 400+ government services across 40+ departments. Everything from applying for a caste certificate to paying your land tax to registering a business can be done through this one portal.

The portal is available 24x7, eliminating the need to visit government offices during working hours. This has been particularly transformative for rural citizens who previously had to take leave from work and travel to district headquarters just to submit government forms.

Key Services Available on Sewa Setu

The portal hosts over 400 government services. Some of the most accessed services are:

  • Land Services: e-Khajana payments, copy of Jamabandi, mutation (Namjari), and digital patta downloads.
  • Certificates: Caste certificates, income certificates, birth and death certificates, and permanent residence certificates (PRC).
  • Pensions: Old age pensions, widow pensions, and Divyangjan pensions.
  • Utility: Electricity bill payments, municipal property tax, and trade license applications.
  • Education: Scholarship applications and school/college certificate requests.
  • Health: Health scheme registrations and hospital NOC applications.
  • Business: Trade license renewals, FSSAI registrations, and excise permits.
  • Transport: Driving license applications, vehicle registration renewals, and pollution certificates.

How to Register for Sewa Setu Online?

To use Sewa Setu services, you must register a citizen account through MeriPehchan (Single Sign-On). Follow these steps:

  1. First, visit the official website: https://sewasetu.assam.gov.in.
  2. Click on the Login/Register button at the top right corner.
  3. Choose Citizen from the list. You will be redirected to the MeriPehchan login screen.
  4. Below the login box, click on "New User? Sign Up for MeriPehchan".
  5. Enter your Mobile Number and click on "Generate OTP". Enter the OTP received on your mobile to verify.
  6. Fill in your basic details: First Name, Last Name, Date of Birth, Gender, and create a unique username and password.
  7. Accept the terms and conditions and click Submit. Your account is now active.

Once registered, you can log in anytime using your mobile number and password to apply for services or track application statuses online. That's it!

What is MeriPehchan and Why is it Used?

MeriPehchan is the National Single Sign-On (SSO) system developed by the Ministry of Electronics and Information Technology (MeitY) for the Indian Government. It allows citizens to use one set of login credentials (one username and password) to access multiple state and central government portals.

By integrating with MeriPehchan, Sewa Setu ensures that your identity is digitally verified and standardized. This prevents duplicate accounts, reduces fraud, and enables seamless services across different Assam government departments using a single login.

How to Reset Sewa Setu / MeriPehchan Password?

If you forget your password:

  1. Go to https://sewasetu.assam.gov.in and click Login.
  2. Click on "Forgot Password" below the password field.
  3. Enter your registered mobile number or username.
  4. You will receive an OTP on your registered mobile number. Enter it to verify.
  5. Create and confirm your new password. Your account access is restored.

If you no longer have access to the registered mobile number, you will need to visit a CSC or Arunodoi Kendra with your Aadhar card to recover the account through manual verification.

How to Apply for e-Khajana Through Sewa Setu?

After registration, paying your land revenue is simple:

  1. Log in to your Sewa Setu account.
  2. Search for "e-Khajana" or "Land Revenue Payment" in the services search bar.
  3. Click on the service and fill in your land details (Patta number, Dag number, village, circle, district).
  4. Submit the form. An RTPS case number is generated.
  5. Wait for the Mouzadar to calculate and enter the tax amount (usually 7-15 days).
  6. Once the status shows "Approved", pay the tax online using UPI, net banking, or debit/credit card.
  7. Download your official Khajana receipt from the portal.

Common Problems & Troubleshooting

  • OTP not received during registration: Make sure the mobile number you entered is active and has network coverage. Try requesting OTP again after 2 minutes. If still not received, check if your phone number is blocked from receiving SMS from government numbers.
  • Account locked after multiple wrong password attempts: Wait 30 minutes and try again. If still locked, use the Forgot Password option to reset.
  • Cannot find a specific service on the portal: Use the search bar on the Sewa Setu homepage. Type keywords related to the service you need. Some services may be listed under unexpected department names.
  • Application submitted but RTPS number not received: Check your registered mobile number for an SMS confirmation. If no SMS came, log into your account and check under "My Applications" where all submitted applications are listed with their RTPS numbers.

Frequently Asked Questions

Q: Is there a mobile app for Sewa Setu Assam?

Yes, the Sewa Setu Assam mobile app is available on the Google Play Store for Android devices. Search for "Sewa Setu Assam" in the Play Store. The app provides access to most citizen services available on the web portal and allows you to track applications and receive status notifications.

Q: Can I apply for services at a Common Service Centre (CSC) without registering on Sewa Setu myself?

Yes. If you don't have a smartphone or internet access, you can visit your nearest CSC or Arunodoi Kendra. The CSC operator will apply on your behalf using their operator login. You will still receive the RTPS acknowledgment receipt which you can use to track status later.

Q: How long does it take for certificate services (like caste certificate) through Sewa Setu?

Under the RTPS Act, the designated time limit for most certificates on Sewa Setu ranges from 7 to 30 working days depending on the service type. Caste certificates are typically processed in 15-30 days. If the deadline passes without action, you can file an appeal on the portal.

Q: Is my personal data safe on the Sewa Setu portal?

Sewa Setu is an official Assam Government portal secured with standard government-grade security measures. Your data is stored on NIC (National Informatics Centre) servers following government data protection guidelines. Do not share your username and password with anyone and always log out after sessions on shared computers.

Q: Can I use the same Sewa Setu account for applying for services for a family member?

Technically, each individual should have their own account. However, for practical purposes, many families use one account to apply for services for different family members. Just ensure that the applicant's details (name, Aadhar, etc.) in each application form match the actual person for whom the service is being applied.

Conclusion

Sewa Setu is one of the most transformative digital governance initiatives in Assam's history. It puts hundreds of government services literally at your fingertips, available 24 hours a day from your smartphone. Whether you are paying land tax, applying for certificates, or tracking government applications, Sewa Setu is your essential digital companion for all government services in Assam. Register today and experience paperless, hassle-free governance.

How to Register on the Sewa Setu Portal

Sewa Setu is the single window portal for all citizen services in Assam. Here is how to create your account:

  1. Visit the official portal at **https://sewasetu.assam.gov.in**.
  2. Click on the **Login / Register** button in the top right corner.
  3. Select **Citizen Login** and click on **Register Here** link.
  4. Enter your Full Name, Email ID, Mobile Number, and choose a strong password.
  5. Verify your mobile number using the OTP received.
  6. Once registered, log in to access your dashboard, apply for services, and track applications.
Pro Tip: When applying for land services, ensure your Sewa Setu profile name matches the name on your Aadhaar card and land deed to prevent verification delays.

Frequently Asked Questions

Q: What is Sewa Setu Assam?

A: Sewa Setu is the unified digital services portal of the Government of Assam, offering access to over 500+ government services online.

Q: Is there any registration fee for Sewa Setu?

A: No, registration on the Sewa Setu portal is completely free of charge for all citizens.

Q: Can I apply for land mutation on Sewa Setu?

A: Yes, land services like mutation, partition, and land tax payment are integrated and can be accessed from the Sewa Setu services list.

Q: What should I do if I forget my Sewa Setu password?

A: Click on the 'Forgot Password' link on the login page, enter your registered mobile number, and reset it using the OTP code.

Q: Can I track my physical application on Sewa Setu?

A: Yes, any application submitted through a CSC center receives an RTPS number which can be tracked online on the Sewa Setu portal.

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